Our Privacy Commitment
RadarPress is committed to protecting your privacy. We collect only the minimum data necessary to provide our service, we never sell your data, and we use industry-standard security measures to keep your information safe.
1 Overview
This Privacy Policy describes how RadarPress LLC ("RadarPress", "we", "our", "us") collects, uses, stores, shares, and protects information when you access our website, dashboard, and related services (collectively, the "Service").
RadarPress is a software-as-a-service (SaaS) analytics platform that provides YouTube content creators with AI-powered sentiment analysis and audience insights derived from publicly available YouTube data.
📋 Summary: We analyze public YouTube comments to provide you with sentiment insights. We use Google OAuth to verify channel ownership (read-only access). We don't sell your data. We use AI to process comments. You can delete your data anytime.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
2 Data Controller Information
The data controller responsible for your personal data is:
RadarPress LLC
Address: 2114 N Flamingo Rd. #606, Pembroke Pines, FL 33028, USA
Email: [email protected]
General Contact: [email protected]
For users in the European Economic Area (EEA), Brazil, or other jurisdictions with data protection laws, RadarPress serves as the data controller for personal data processed in connection with the Service.
3 Information We Collect
3.1 Information You Provide Directly
When you create an account or interact with the Service, you may provide:
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address (via Google) | Account creation and communication |
| Channel Selection | YouTube channel ID | Connect your channel for analytics |
| Preferences | Dashboard settings, notification preferences | Personalize your experience |
| Support Communications | Emails, support tickets | Provide customer support |
| Subscription Status | Plan type, subscription status, renewal date | Display account status (received via Stripe API) |
Note: We do not collect or store passwords. Authentication is handled entirely through Google OAuth.
Important: RadarPress does NOT collect, store, or have access to your credit card numbers, CVV, or billing address. All payment processing is handled entirely by Stripe, Inc. We only receive basic subscription information (plan type, status, renewal date) via Stripe's API to display in your dashboard.
3.2 Information from Google OAuth
When you sign in with Google, we receive:
- Basic Profile: Your Google account email, display name, and profile picture
- YouTube Channel Access: List of YouTube channels you own or manage (via
youtube.readonlyscope)
✓ What we DO NOT access:
- Private videos or playlists
- YouTube Analytics private metrics
- Revenue, monetization, or financial data
- Ability to upload, edit, or delete content
- Ability to post or moderate comments
3.3 Public YouTube Data
We collect and process publicly available YouTube data associated with your connected channel:
Video Metadata
- • Video titles and descriptions
- • Tags and categories
- • Thumbnails
- • Upload dates
Engagement Metrics
- • View counts
- • Like counts
- • Comment counts
- • Public engagement statistics
Public Comments
- • Comment text (public only)
- • Commenter display names
- • Comment timestamps
- • Like counts on comments
3.4 Automatically Collected Information
When you use the Service, we automatically collect:
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, pages viewed, referring URL
- Usage Data: Features used, actions taken, time spent on pages
- Location Data: Approximate location based on IP address (country/region level)
4 Legal Basis for Processing
We process your personal data under the following legal bases (applicable under GDPR, LGPD, and similar regulations):
Contract Performance
Processing necessary to provide the Service you requested, including account creation, analytics delivery, and customer support.
Consent
When you connect your YouTube channel and agree to our Terms, you consent to data processing for sentiment analysis and AI-powered insights.
Legitimate Interests
For improving our Service, ensuring security, preventing fraud, and conducting anonymized analytics research.
Legal Compliance
When required to comply with applicable laws, regulations, or legal processes.
5 How We Use Your Information
RadarPress uses the information we collect to:
🔐 Account & Authentication
- • Authenticate your identity via Google OAuth
- • Verify channel ownership
- • Manage your subscription
📊 Analytics & Insights
- • Analyze comment sentiment
- • Generate AI-powered insights
- • Track engagement trends
🛠️ Service Improvement
- • Improve platform performance
- • Develop new features
- • Fix bugs and issues
📧 Communication
- • Send important account updates
- • Respond to support requests
- • Notify of policy changes
🚫 What We Do NOT Do:
- We do NOT sell your personal data to third parties
- We do NOT use your data for advertising purposes
- We do NOT share your data with data brokers
- We do NOT use your individual data to train AI models for other users
6 AI & Machine Learning Processing
RadarPress uses artificial intelligence and machine learning technologies to analyze public YouTube data and provide insights. Here's how:
Our AI Technology Stack
Natural Language Processing
Transformer-based models for sentiment detection, text classification, and keyword extraction from comments.
Large Language Models
Advanced AI models for generating insights, summaries, and recommendations based on aggregated comment analysis.
Machine Learning Models
Classification models for comment categorization and toxicity detection.
6.1 Data Processing: Public comments from your channel are processed by our AI systems to detect sentiment (positive, negative, neutral), identify toxicity, extract keywords, and categorize topics.
6.2 Third-Party AI Services: Some AI processing may involve third-party services (such as OpenAI). When using such services, we ensure appropriate data processing agreements are in place and minimize the data shared to what's necessary for analysis.
6.3 No Individual Training: We do not use your specific channel data to train our core AI models. Your data is processed for analysis only.
6.4 Aggregated Learning: We may use aggregated, anonymized patterns across all users to improve our AI models' general accuracy and performance.
6.5 Human Review: In limited circumstances, our team may review AI outputs for quality assurance. Any such review is conducted under strict confidentiality.
7 YouTube API Services Compliance
RadarPress uses YouTube API Services and complies with all applicable policies:
🔗 Required Disclosures
7.1 Limited Scope: We use only the youtube.readonly scope, which provides read-only access to public channel data.
7.2 No Modification: RadarPress cannot and does not upload, edit, delete, or modify any content on your YouTube channel.
7.3 Token Security: OAuth tokens are encrypted at rest and in transit. Tokens are automatically refreshed and immediately invalidated upon account disconnection.
7.4 Revocation: You can revoke RadarPress's access to your YouTube data at any time by visiting Google Account Permissions.
7.5 Compliance: RadarPress adheres to the Google API Services User Data Policy, including the Limited Use requirements.
8 Data Sharing & Disclosure
RadarPress does not sell or rent your personal data. We may share your information only in the following circumstances:
8.1 Service Providers
We share data with trusted third-party service providers who assist in operating our Service (hosting, payment processing, email delivery, AI processing). These providers are contractually bound to protect your data.
8.2 Legal Requirements
We may disclose information if required by law, subpoena, court order, or government request, or to protect our rights, safety, or property.
8.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of any such change.
8.4 With Your Consent
We may share information with third parties when you have given explicit consent to do so.
8.5 Aggregated Data
We may share aggregated, anonymized data that cannot identify you individually for research, analytics, or marketing purposes.
9 Sub-Processors & Third-Party Services
We use the following categories of sub-processors to provide our Service:
| Category | Provider(s) | Purpose | Location |
|---|---|---|---|
| Cloud Infrastructure | Various VPS Providers | Hosting, data storage, computing | USA, EU, Brazil |
| Database | MongoDB, PostgreSQL | Data storage and management | USA, EU |
| Payment Processing | Stripe, Inc. | All payment data collection, storage, and processing | USA |
| AI Processing | OpenAI | Natural language processing | USA |
| Authentication | Google OAuth | User authentication | Global |
| CDN & Frontend | Cloudflare | Content delivery, security | Global |
| Transactional Email Provider | Account notifications | USA |
All sub-processors are bound by data processing agreements that require them to protect your data in accordance with this Privacy Policy and applicable laws.
10 International Data Transfers
10.1 Transfer Locations: RadarPress is based in the United States. Your data may be processed in the United States, European Union, Brazil, or other countries where our service providers operate.
10.2 Safeguards: When transferring data internationally, we implement appropriate safeguards including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all sub-processors
- Encryption of data in transit and at rest
- Access controls and security measures
10.3 GDPR Compliance: For users in the European Economic Area (EEA), we ensure that any transfer of personal data is conducted in compliance with GDPR requirements.
10.4 LGPD Compliance: For users in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD) requirements for international data transfers.
11 Data Retention
We retain your data for different periods depending on the type and purpose:
| Data Type | Retention Period | Notes |
|---|---|---|
| Account Information | Duration of account + 30 days | Deleted after account deletion grace period |
| OAuth Tokens | Until revocation or disconnection | Immediately invalidated upon disconnection |
| Public YouTube Data | Duration of account | Deleted when you disconnect channel or delete account |
| Analytics & Insights | Duration of account + 30 days | Historical data deleted after account deletion |
| Subscription Records | 7 years | Basic subscription history (plan changes, dates). Payment details stored by Stripe. |
| Support Communications | 3 years | For quality assurance and legal purposes |
| Server Logs | 90 days | For security and debugging purposes |
| Aggregated/Anonymous Data | Indefinitely | Cannot be used to identify individuals |
DEMO Accounts: Data from DEMO (trial) accounts that are not upgraded to PRO is automatically deleted 14 days after the trial ends.
12 Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Deletion
Request deletion of your personal data ("right to be forgotten").
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restrict Processing
Request limitation of how we process your data.
Right to Object
Object to processing based on legitimate interests.
Right to Withdraw Consent
Withdraw previously given consent at any time.
Right to Lodge Complaint
File a complaint with your local data protection authority.
📧 How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days (or as required by applicable law). You may also revoke YouTube access directly via your Google Account Settings.
Note: Some rights may be limited by applicable law. For example, we may need to retain certain data for legal compliance even after a deletion request.
14 Data Security
We implement industry-standard security measures to protect your data:
Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256)
Access Controls
Role-based access, principle of least privilege
Monitoring
24/7 security monitoring and intrusion detection
Regular Backups
Automated backups with secure off-site storage
Vulnerability Management
Regular security assessments and patching
Secure Development
Security-first development practices
Note: While we implement robust security measures, no system is 100% secure. We encourage you to maintain strong security practices for your own accounts and devices.
15 Data Breach Notification
In the event of a data breach that affects your personal information:
Our Breach Response Protocol
- Detection & Containment: Immediately identify and contain the breach
- Assessment: Evaluate the scope and impact of the breach
- Notification: Notify affected users within 72 hours of confirmation
- Regulatory Reporting: Report to relevant authorities as required by law
- Remediation: Implement measures to prevent future occurrences
Notification Contents: In the event of a breach affecting your data, we will provide:
- Description of what happened
- Types of data involved
- Steps we are taking to address the breach
- Recommended actions you can take
- Contact information for questions
16 Children's Privacy
16.1 Age Restriction: RadarPress is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.
16.2 COPPA Compliance: In accordance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
16.3 Parental Contact: If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected].
16.4 Teen Users: Users between 13 and 18 years old may use the Service with parental consent. Parents or guardians are responsible for their children's use of the Service.
17 Changes to This Policy
17.1 Updates: We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons.
17.2 Notification: When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Provide notice through the Service interface
- Send an email notification to registered users (for significant changes)
17.3 Review: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
17.4 Continued Use: Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
18 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
RadarPress LLC
2114 N Flamingo Rd. #606
Pembroke Pines, FL 33028, USA
Privacy Inquiries: [email protected]
General Contact: [email protected]
Response Time: We aim to respond to all privacy-related inquiries within 5 business days. For requests related to your data rights (access, deletion, portability), we will respond within 30 days as required by applicable law.